These Terms of Use govern your use of Chatch, including its mobile app, iOS keyboard, and AI features. The service is provided by ARCTICS GROUP, registered in France under SIREN 930 474 473, at 21 Boulevard Delessert, 75016 Paris, France. Contact: contact@arcticsgroup.com.

You must be at least 18 years old and legally able to enter into this agreement. By using Chatch, you agree to these terms. If you do not agree, do not use the service. Our Privacy Policy explains how personal data is processed and is available in the app and at https://arcticsgroup.com/privacy-policy-chatch.

Chatch offers AI message suggestions and conversational coaching. Suggestions can be inaccurate, unsuitable, or similar to suggestions given to other users. Review and edit every reply before sending it. You remain responsible for your communications and decisions. Chatch does not guarantee replies, relationships, or any particular outcome, and does not provide professional medical, legal, or mental-health advice. You control whether to insert or send a suggestion; Chatch does not send messages on your behalf.

The keyboard's online AI features require an internet connection, Full Access on iOS, and a valid connection established through the app. Availability can depend on your device, platform, region, and service configuration.

We grant you a limited, personal, non-exclusive, non-transferable license to use Chatch in accordance with these terms and applicable store rules. You must not use it for harassment, threats, coercion, stalking, impersonation, fraud, unlawful surveillance, exploitation of minors, or non-consensual sexual conduct. Respect other people's privacy, boundaries, and intellectual property.

Do not bypass usage limits or security, interfere with the service, resell access without permission, or copy or reverse engineer the software except where applicable law expressly permits it. We may restrict abusive or unlawful use, with notice and an explanation where appropriate and legally permitted.

You retain your rights in content you submit. You must have the rights and lawful permissions needed to provide it. You authorize us and our service providers to process it to deliver the requested features, secure the service, and meet legal obligations as described in the Privacy Policy. This does not transfer ownership of your private conversations to us.

You may use generated suggestions for lawful purposes, subject to third-party rights. AI output may not be unique or eligible for intellectual-property protection; we do not guarantee ownership, originality, or freedom from third-party claims. Chatch's software, brand, and design remain the property of their respective owners.

Free access has limited allowances per installation. Regenerating a reply uses another allowance. Pro provides additional access subject to daily and short-term limits, security controls, and service availability; it is not unlimited usage. Available plans, prices, billing periods, trial eligibility, and included features are shown before purchase. No payment is taken without confirmation through the applicable store.

Apple App Store or Google Play processes subscription payments. Subscriptions renew automatically unless you cancel through the store before its renewal deadline. Any eligible free or discounted trial becomes a paid subscription at the disclosed price unless canceled in time. Follow the deadline shown by your store; for Apple subscriptions, cancel at least 24 hours before the current period or trial ends to avoid renewal.

Manage or cancel through Settings → Manage subscription or your store account. Deleting Chatch, removing its keyboard, or clearing conversations does not cancel billing. Cancellation generally takes effect at the end of the paid period, subject to the store's terms. Restore purchases using the store account used to buy them; transfer and availability depend on the store and subscription service. Trial reminders are a convenience and are not guaranteed to arrive.

Request refunds through the applicable store, or contact us for help. Store policies and mandatory consumer rights apply, including any applicable withdrawal or refund rights. Nothing in these terms removes those rights. Price changes follow applicable law and the store's notice and consent requirements.

You can stop using Chatch at any time. We may update features, fix faults, or temporarily interrupt service for maintenance or security. For material changes to a paid service or its discontinuation, we will provide notice and any remedies required by applicable law. We may suspend or terminate access for serious breaches, abuse, or legal requirements; you can contact support to dispute a restriction. Suspension does not itself cancel a store subscription.

We use reasonable care in providing Chatch. To the extent permitted by law, AI outputs and service availability are provided without guarantees beyond those required by law. We are not responsible for losses caused by your unlawful use or decisions to send unreviewed content, except where liability is imposed by law. Nothing excludes or limits liability that cannot lawfully be excluded, including for fraud, intentional misconduct, or personal injury caused by negligence, or limits statutory guarantees and remedies for digital services.

Your purchase and use are also subject to the applicable store's rules. For the iOS app, Apple's Standard Licensed Application End User License Agreement applies to the app license: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. These terms supplement it for Chatch's service and do not override mandatory store terms or consumer law. ARCTICS GROUP provides Chatch support; Apple is not responsible for operating our AI service.

These terms are governed by French law, without depriving you of mandatory consumer protections in your country of residence. You may bring a dispute before the courts available to you under applicable law. Please contact contact@arcticsgroup.com to seek an informal resolution; doing so does not prevent you from using any legal remedy or available consumer dispute-resolution procedure.

The date above identifies this version. We may update these terms and will give notice of material changes and seek agreement where required by law. Changes do not apply retroactively to disputes or remove rights already acquired. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

Support and questions: contact@arcticsgroup.com. The public copy is at https://arcticsgroup.com/terms-of-use-chatch.